Privacy policy

At Dastkaari, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information when you visit or shop at dastkaari.store.

By using our website or purchasing from Dastkaari, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We collect information that you provide to us when you browse our website, place an order, contact us, subscribe to our communications, or otherwise interact with Dastkaari.

Information you provide directly

Depending on how you interact with our website, this may include:

  • Your name

  • Billing and shipping address

  • Email address

  • Phone number

  • Information needed to process and fulfill your order

  • Products you purchase or add to your cart

  • Information you provide when contacting customer service

  • Reviews, feedback, or other information you voluntarily submit

We do not need or intentionally collect unnecessary sensitive personal information to complete a purchase.

Payment information

When you place an order, your payment information is processed securely through our payment providers. Dastkaari does not directly store your full credit card or debit card number on our systems.

Payment providers and other service providers may collect and process information necessary to securely authorize and complete your payment.

2. Information Collected Automatically

When you visit Dastkaari.store, certain information may be collected automatically through cookies and similar technologies.

This may include:

  • IP address

  • Browser and device type

  • Pages you visit

  • Products you view

  • Referring website or source

  • Approximate location based on your IP address

  • How you interact with our website

  • Information about your shopping session

We use this information to help us operate, secure, maintain, and improve our website and understand how customers use our store.

3. Cookies and Similar Technologies

Dastkaari uses cookies and similar technologies, including technologies provided by Shopify and certain third-party services.

Cookies may help us:

  • Keep items in your shopping cart

  • Remember your preferences

  • Provide basic website functionality

  • Understand website traffic and customer behavior

  • Improve our website and shopping experience

  • Measure the effectiveness of marketing and advertising

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

For more information about Shopify's use of cookies, please visit Shopify's privacy and cookie information.

4. How We Use Your Information

We use personal information for legitimate business purposes, including to:

  • Process and fulfill your orders

  • Process payments

  • Ship your purchases

  • Provide order confirmations and shipping updates

  • Handle returns, exchanges, and customer service requests

  • Respond to questions and messages

  • Maintain and improve our website

  • Prevent fraud and protect the security of our website

  • Understand how customers use our website

  • Improve our products, services, and customer experience

  • Send promotional emails if you have chosen to receive them

  • Provide relevant advertising and marketing where permitted by applicable law

  • Comply with legal and regulatory requirements

We do not use your information for purposes unrelated to operating our business without a lawful basis or, where required, your consent.

5. Marketing Communications

If you choose to subscribe to Dastkaari's email list or other marketing communications, we may send you information about:

  • New products and collections

  • Sales and special offers

  • Events and pop-ups

  • Promotions

  • Dastkaari news and updates

You can unsubscribe from promotional emails at any time by clicking the unsubscribe link included in the email.

Even if you unsubscribe from marketing communications, we may still contact you regarding an order you have placed, such as order confirmations, shipping updates, returns, or other necessary customer-service communications.

6. How We Share Your Information

We do not sell your personal information in exchange for money.

We may share information with trusted service providers when necessary to operate Dastkaari and provide our products and services.

These may include:

  • Shopify, which provides our online store platform

  • Payment processors that securely process payments

  • Shipping and delivery providers

  • Website, analytics, and technology service providers

  • Email and marketing service providers

  • Customer service or review platforms, when applicable

  • Professional advisers or other service providers when necessary to operate our business

  • Government authorities or law enforcement when required by law

These providers may only receive information necessary to perform the services they provide to us or as otherwise permitted by applicable law.

7. Shopify

Our store is powered by Shopify. Shopify provides the technology that allows us to operate our online store, process orders, and provide certain website services.

Shopify may collect and process information about your use of our store as described in its own privacy policies.

You can learn more about Shopify's privacy practices through Shopify's Privacy Policy.

8. Third-Party Links

Our website may contain links to third-party websites, including social media platforms, payment services, or other websites.

If you choose to visit a third-party website, that website's privacy policy and terms will apply. Dastkaari is not responsible for the privacy practices, security, or content of websites that we do not operate.

9. Reviews and User-Submitted Content

If you choose to submit a product review, testimonial, photograph, or other content to Dastkaari, the information you provide may be displayed publicly on our website or other Dastkaari marketing channels where you have given permission or where the submission is intended for public display.

Please avoid including personal information that you do not want publicly displayed when submitting a review or other public content.

10. Children's Privacy

Dastkaari's website is intended for a general audience and is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps to address the situation.

11. Data Security

We take reasonable steps to protect the personal information we collect and use appropriate security measures provided by our technology and service providers.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. For this reason, we cannot guarantee absolute security of your information.

12. How Long We Keep Your Information

We retain personal information for as long as reasonably necessary to:

  • Complete and maintain records of transactions

  • Provide our products and services

  • Provide customer support

  • Maintain business and financial records

  • Resolve disputes

  • Prevent fraud

  • Comply with legal, tax, accounting, and other applicable requirements

When information is no longer reasonably necessary for these purposes, it may be deleted or securely disposed of, subject to applicable legal requirements.

13. Your Privacy Choices and Rights

Depending on where you live, you may have certain rights regarding your personal information.

These may include the right to:

  • Ask what personal information we have about you

  • Request access to certain personal information

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Opt out of promotional communications

  • Request information about how your personal information is used or shared

Some of these rights may be limited by applicable law, and we may need to verify your identity before completing a request.

To make a privacy-related request, please contact us using the information provided below.

14. Do Not Track and Browser Privacy Signals

Some web browsers offer privacy settings or signals that allow you to communicate preferences regarding online tracking.

Because browser and privacy-signal technologies can vary, our website may not respond to every browser setting or signal in the same manner.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, technology, legal requirements, or privacy practices.

We encourage you to review this page periodically so that you remain informed about how we handle personal information.

16. Contact Us

If you have questions about this Privacy Policy, would like to make a privacy-related request, or have concerns about how your information is handled, please contact us:

Dastkaari
Email: dastkaari.store@gmail.com
Website: dastkaari.store

We will review and respond to privacy-related requests as required by applicable law.

Dastkaari — Celebrate heritage. Empower artisans.